Terms of use.

These terms govern your use of the Boardverse platform, available at boardverse.ai (the "Service"), which is operated by Boardverse.ai Ltd ("we", "us", "our"), a company registered in England and Wales with company number 17431790.

By creating an account or using the Service, you agree to these terms. If you do not agree, please do not use the Service.

The Service joins board governance, risk, finance, pipeline and AI use under one governed operating layer, so leadership teams can evidence what they decided, why, and who approved it. We may add, change or remove features from time to time, and we will try to give you reasonable notice of changes that affect you.

To use the Service you must create an account. You are responsible for:

• Keeping your login details confidential.
• Making sure the information you provide is accurate and up to date.
• All activity that happens under your account.

You must be at least 16 years old to use the Service.

You agree not to use the Service to:

• Break the law or encourage others to do so.
• Infringe the rights of others, including intellectual property and privacy rights.
• Upload content that is unlawful, harmful, defamatory or otherwise objectionable.
• Attempt to gain unauthorised access to the Service, our systems or other users' accounts.
• Use the Service to send spam or malware.
• Reverse engineer, copy or resell the Service except as permitted by law.

We may suspend or terminate your access if you breach these rules.

Some parts of the Service are available on a paid subscription basis. Subscription fees are billed in advance on a recurring basis through our payment processor. By subscribing, you authorise us to charge your payment method on each renewal until you cancel. Unless otherwise stated, fees are exclusive of applicable taxes and are non-refundable. We may change our fees from time to time on reasonable prior notice, with any changes applying from your next renewal. Enterprise, Multi-board and custom plans are subject to separate commercial terms or order forms. Referral or promotional credits, where offered, have no cash value, are non-transferable, and may be subject to separate terms and expiry dates. You remain responsible for any model, infrastructure and Integration costs you incur through connected Providers. Those costs are billed by the Providers themselves, not by us.

(a) Business customer. The Governed subscription is sold to businesses only. The customer confirms that it is acting in the course of a business and that it is not a consumer.

(b) Price. The price is per entity, as quoted in the confirmation call, in the currency quoted: US dollars, pounds sterling or euros. Prices exclude VAT, which is added where it applies. Five seats are included.

(c) Seats. A seat is a person with an outstanding invitation to the customer's organisation or active access to it. A person who has been removed does not count. Seats above five are charged at $25, £19 or €25 a month, or $270, £205 or €270 a year, per seat, from the next billing period. There is no charge for a part period.

(d) Payment. Payment is set up on Stripe's page by card, including Apple Pay and Google Pay, by a saved checkout where offered, or by Direct Debit under a mandate Stripe takes for Bacs in the UK or SEPA in the euro area. The customer authorises us to take each payment due under the subscription from the payment method saved with Stripe, without further confirmation at the time of each payment.

(e) Start of billing. Nothing is charged when payment is set up. Billing begins when we report the organisation ready. If it is not ready within 30 days of payment being set up, we will email the payer before taking any payment, and the customer may cancel without charge. Where the delay is caused by the customer not providing information or access reasonably required from it, billing begins 30 days after payment was set up in any event.

(f) Renewal and cancellation. The subscription renews automatically at the end of each month or year, at the same price. The customer may cancel at any time in Stripe's billing portal, and cancellation takes effect at the end of the period paid for. Fees for a period already started are not refunded.

(g) Non-payment. If a payment fails, Stripe retries it. Seven days after the final retry fails, the organisation is suspended: access stops, nothing is deleted, and the customer's data is kept in line with the privacy policy until the account is settled or cancelled.

(h) Founding price. The first ten entities may take the founding price: the price quoted on the day they set up payment, fixed for two years. In return, the customer agrees to be named in a case study and to take part in one reference call on reasonable notice. The founding price applies for 24 months from the first payment, after which the price then in force applies.

(i) Referral credits. Referral credits, if any, are applied to future invoices, have no cash value and are not transferable.

The Service, including its software, design, content and branding, is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service for your own business purposes. You may not copy, modify, distribute or resell the Service.

You retain ownership of the content you upload to or create using the Service. By using the Service, you grant us a licence to host, store and process your content to the extent needed to provide the Service to you. This licence ends when you delete your content or close your account, subject to our retention obligations.

Where the Service includes AI features, output is generated automatically and may not always be accurate, complete or appropriate. You are responsible for reviewing and validating any AI-generated output before relying on it. We do not warrant that AI output will be error-free, and we are not liable for decisions you make based on it.

We aim to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted or error-free. We may suspend the Service for maintenance or upgrades, and we will try to give you notice where practicable.

Nothing in these Terms limits or excludes either party’s liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded. Subject to the foregoing, neither party shall be liable for any indirect or consequential loss, or for any loss of profits, revenue, business, goodwill, anticipated savings, or loss of or corruption of data. Subject to the foregoing, our total aggregate liability arising out of or in connection with these Terms or the Service shall not exceed the total fees paid by you to us for the Service in the 12 months immediately preceding the event giving rise to the claim.

You agree to indemnify us against claims, losses and costs arising from your breach of these terms or your misuse of the Service, to the extent permitted by law.

You may stop using the Service and close your account at any time.

We may suspend or terminate your access to the Service if you breach these terms, if we are required to do so by law, or if we cease to offer the Service. Where we terminate for convenience, we will give you reasonable notice and, where you have paid in advance, a pro-rata refund.

We may update these terms from time to time. Where changes are material, we will give you reasonable notice, for example by email or within the Service. If you continue to use the Service after the changes take effect, you agree to be bound by the updated terms.

These terms, and any dispute or claim arising out of or in connection with them, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.

If you have any questions about these terms, please contact us at hello@boardverse.ai.